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Job Summary

Skills:

• Proficient typing skills

• Proficient in Microsoft Office, including Word and Excel

• Proficient in Microsoft Outlook

• Proficient in Adobe

• Proficient use of case management software

• Proficient use of web browsers

• Proficient with cloud-based file hosting software, preferably Dropbox

• Proficient with using copiers and scanners

• Proficiency in LexisNexis, or similar legal research software

• Proficient with Federal and State e-filing processes

Position Description:

• Manage incoming and outgoing calls from or to clients, prospective clients, or third parties

• Handle preliminary intake for prospective clients, including screening and conducting initial phone interviews for eligible prospective clients suited to firm services

• Recording all prospective clients in lead tracking system and case management database

• Scheduling consultations with eligible prospective clients

• Maintain web-based case management database and tasks, including online document management for both prospective clients and clients

• Strong writing and communication skills

• Assist with case management and deadline oriented, including communicating and coordinating with clients, scheduling client meetings, assisting with pleadings and discovery, assisting with trial preparation, and performing other litigation-related tasks

• File court documents as needed and serve as a runner as needed

• Superior and consistent attention to detail, including accurate data entry

• Demonstrates a history of excellent customer service with clients

• Flawless follow-through on task management with ability to multi-task

• Exhibits adaptability and flexibility to changing priorities and tasks

• Excellent professional demeanor and presentation to others

• Ability to work well independently and follow instructions

• Demonstrate exceptional organization of personal space and office business records

• Show resourcefulness and initiative

• Provide administrative support as needed